Everest Poker, established in 2005, is a successful poker room provider. Focusing on its poker offering and on providing a multilingual service, Everest runs its site in 15 different languages. Run by the Taiwan based GigaMedia Limited, Everest Poker reaches over 150 countries and millions of customers. Not bad at all for a few years work. In addition to poker, Everest also offers a casino for those who like a little variation. Everest claim to have created a friendly community of poker fans, aiming to provide a good experience for players of all levels.
Everest offers a strong selection of promotions, with some giving players the chance to attend live poker tournaments at different locations around the world. They also have a nice bonus for new players; Everest offer $200 for new players no matter what your first deposit is. Unfortunately the catch here is that to convert the bonus into cash you need to earn Summit Points which will convert $0.06 of your bonus into cash for each point. It should also be noted that there is a 30 day time limit after which any unearned bonus money will be lost.
In order to play Everest Poker you will first have to download the client. A shame that this couldn’t be managed in the browser but the download is actually fairly small and it isn’t too intrusive. When you load the program you will be asked to join or sign in. Naturally this is where you register and you’ll be pleased to find that the process is quick and trouble free- a very short form and you’re ready to get started. You can then decide between playing for money or for practicing.
The lobby is relatively minimalist with only one small advert and the rest dedicated to the game. A list of available games is centre screen and a set of tabs enables you to find the right one for you. You can further narrow the list using filters which help you find the stakes you want (high, medium, low or beginner).
The game interface itself is fun to use and easy to understand. You can observe a few games to learn the ropes if you’re new to poker or you can jump straight to playing. There is a good set of options including a table style list which gives you the chance to change the aesthetic feel of the room; anything from medieval to Japanese styles can be chosen. This is a great feature for those who like to tweak the feel of the game to their liking. Some of the sound effects can be irritating but, of course, you can switch these off.
Help is provided in a few forms if you want some guidance before getting into a game. There is a how to play guide, a glossary, a tutorial and a training room. Player support is available through email and live chat but the latter is limited to 2pm-9pm. There is also one crucial element missing here; there is no phone support whatsoever unless you’re a VIP player. Together these problems represent a serious lack in effective help services from Everest. Despite this, the email help is available in 15 languages so Everest can’t be completely condemned for the lack of a phone line.
The casino also requires a download but once again it is a fairly short process. You also don’t have to make a new login so you can get straight into the games if you’ve already made a poker account. The lobby is a bit messier than the poker version but it’s still quite easy to find your way around after a little familiarisation. Games are tabbed by category and long lists of available games are presented underneath. New games, your favourites and progressive jackpot games are shown in a separate section. The casino feels less polished than the poker lobby and help is more limited. It still has a decent selection of games though and is worth taking a look at. Everest uses Grand Virtual for their software.
Payment options aren’t extensive but there is a reasonable choice. Visa, MasterCard, EntroPay, Neteller, Moneybookers, Click2Pay and Paysafecard are all accepted. Currencies include US Dollars, Euros or Pounds Sterling but most details on the UK version of the website still use US Dollars.
Everest Poker offers a reasonable poker experience. The game interface is relatively easy to use, the rules are thoroughly explained and signing up is simple. Unfortunately the site slips up on help and support services where you will find no phone line (unless you’re a VIP) and a limited live chat system. Other than the support issue Everest has all of the basics; it just needs a little more shine to climb above average.
- Safe: Yes
- 24/7 Support: No
- Demos: Yes
- Download Required: Yes
- Live Betting: Yes
- Mobile Gambling: No
- Promotions: Yes