JackpotCity Review

Based in Gibraltar, JackpotCity.com was established in 1998 and is run by Belle Rock Entertainment, a subsidiary of Carmen Media Group. Belle Rock also operates a group of other casinos including King Neptune’s Casino, Gaming Club (one of the earliest online casinos), River Belle and Lucky Nugget. The Jackpot City casino offers over 400 different games and 18 progressive jackpots.


Jackpot City is clearly very pleased with its strong selection of promotions and the home page of the website is focused entirely on these offers. First time players are offered £25 worth of credits on sign-up before any deposit is made at all. A play through requirement is in place and you will have to play through your bonus 50 times before you can withdraw any winnings made with it. There are also some limitations on which games you can play to go towards your play through count.

In addition to your pre-deposit bonus you will also have the option to claim a bonus of up to £100 after you’ve made your first deposit. A deposit of £20 or more will be rewarded with £20 worth of credits and £100 or more will give you the full £100. The same conditions apply for this promotion and you should also consider that additional play through requirements must be met before you can take up any sign-up offer at other Belle Rock casinos.

The Casino

The Jackpot City website itself is easy to navigate if a little unfamiliar at first. A getting started tab will soon have you heading in the right direction and using the other tabs you can peruse the tournaments, games, jackpots and winners on the site. Smaller links will take you to the bingo and poker offerings on Jackpot City but the focus here is, of course, on the casino.

The getting started section presents you with the three steps between you and playing your first games. A helpful addition here is a step by step guide, complete with screenshots, to help you get straight to gaming. Another neat tool is the video tour of the casino which should make getting started a breeze.

The first decision you’ll have to make is if you want to play in your browser or in a downloaded program. Jackpot City does offer both options for the casino but the browser version is limited to around 150 games rather than the 400 available through the main version. Using the in browser casino will give you quick access to the games and you’ll be asked straight away if you want to play for real cash or for practice.

Naturally you’ll be asked to register first- a simple process for practice play but a little more complicated when you decide to start playing for money. It isn’t a heavy duty form and it won’t take you too long to enter the few personal details they ask for. In the browser casino games are divided into tabbed categories and the layout is generally familiar for those who have used other online casinos. Options are limited in the browser version but you have just about everything you need to get playing.

Choosing to download the game will bring you to a somewhat more organised interface. First you’ll be able to choose which category of game you want to play- the list includes slots, table games, video poker, multiplayer games and progressive jackpots. Once you’ve settled on a category you can pick from a list of available games. The downloaded interface also lets you manage your promotions and account settings but options are still relatively limited with no choice over the interface theme or skin.

Bingo and Poker

Jackpot City also offers bingo and poker. Bingo runs on a different website and in an irritating twist you need to register with the site again even if you already have a Jackpot City login. The poker link will bring you to Cool Hand Poker and to use this you will have to download a client and register your details once again. The program has an easy to use and attractive interface but, annoyingly, will remain dormant for a few seconds on exit in order to ask you to refer a friend.

Payment Options

Jackpot City offers a good range of deposit options. The usual credit and debit cards are accepted including Visa, MasterCard, Maestro and Visa Electron. Alternatives include Neteller, Ukash, Moneybookers, Click2Pay, Entropay and a fair selection of others. You shouldn’t have too much difficulty finding the right method for you. Entering your details and making a deposit is fairly easy and a simple form is used to achieve this.


Jackpot City offers a great casino service with an enormous selection of games available. Mobile facilities and a reasonable help service (with 24/7 live chat) contribute to the good online offering. Unfortunately moving over to bingo or poker is a bit of an undertaking with new login details and another download required. That said Jackpot City does offer a strong casino with some enticing promotions- altogether a well rounded service.

Casino Name JackpotCity

  • Min. deposit:
  • Min. withdrawal:
  • Year Established:
  • Bonus:
    100% Up To $/€400
  • Live Chat: Yes